Perceptions and Methods of Good Customer Service
This week I had a rather frustrating customer experience. Now, in these kinds of situations some folks like to take to their blogs to spew their frustration in the direction of the Internet and feel a...
View ArticleMy Move to ProsperWorks CRM and Feature Requests
As some of you will know, I am a consultant that helps companies build internal and external communities, collaborative workflow, and teams. Like any consultant, I have different leads that I need to...
View ArticleVideo: Organizational Community Strategy, Innersource, Consulting, and More
I have be honest with you folks, the last few weeks have been crazy with travel. Since the beginning of September I have been to Hong Kong, Orlando, Charleston, Prague, Los Angeles, Las Vegas, and I am...
View ArticleSlack vs. Forums: How to Choose
In 1934, American essayist Christopher Morley founded a literary society devoted entirely to Sir Arthur Conan Doyle’s Sherlock Holmes novels. The inaugural meeting occurred at the Christ Cella...
View ArticleMy Move to ProsperWorks CRM and Feature Requests
As some of you will know, I am a consultant that helps companies build internal and external communities, collaborative workflow, and teams. Like any consultant, I have different leads that I need to...
View ArticleVideo: Organizational Community Strategy, Innersource, Consulting, and More
I have be honest with you folks, the last few weeks have been crazy with travel. Since the beginning of September I have been to Hong Kong, Orlando, Charleston, Prague, Los Angeles, Las Vegas, and I am...
View ArticleSlack vs. Forums: How to Choose
In 1934, American essayist Christopher Morley founded a literary society devoted entirely to Sir Arthur Conan Doyle’s Sherlock Holmes novels. The inaugural meeting occurred at the Christ Cella...
View ArticleMy Move to ProsperWorks CRM and Feature Requests
As some of you will know, I am a consultant that helps companies build internal and external communities, collaborative workflow, and teams. Like any consultant, I have different leads that I need to...
View ArticleVideo: Organizational Community Strategy, Innersource, Consulting, and More
I have be honest with you folks, the last few weeks have been crazy with travel. Since the beginning of September I have been to Hong Kong, Orlando, Charleston, Prague, Los Angeles, Las Vegas, and I am...
View ArticleSlack vs. Forums: How to Choose
In 1934, American essayist Christopher Morley founded a literary society devoted entirely to Sir Arthur Conan Doyle’s Sherlock Holmes novels. The inaugural meeting occurred at the Christ Cella...
View ArticlePerceptions and Methods of Good Customer Service
This week I had a rather frustrating customer experience. Now, in these kinds of situations some folks like to take to their blogs to spew their frustration in the direction of the Internet and feel a...
View ArticleMy Move to ProsperWorks CRM and Feature Requests
As some of you will know, I am a consultant that helps companies build internal and external communities, collaborative workflow, and teams. Like any consultant, I have different leads that I need to...
View ArticleVideo: Organizational Community Strategy, Innersource, Consulting, and More
I have be honest with you folks, the last few weeks have been crazy with travel. Since the beginning of September I have been to Hong Kong, Orlando, Charleston, Prague, Los Angeles, Las Vegas, and I am...
View Article
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