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Perceptions and Methods of Good Customer Service

This week I had a rather frustrating customer experience. Now, in these kinds of situations some folks like to take to their blogs to spew their frustration in the direction of the Internet and feel a...

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My Move to ProsperWorks CRM and Feature Requests

As some of you will know, I am a consultant that helps companies build internal and external communities, collaborative workflow, and teams. Like any consultant, I have different leads that I need to...

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Video: Organizational Community Strategy, Innersource, Consulting, and More

I have be honest with you folks, the last few weeks have been crazy with travel. Since the beginning of September I have been to Hong Kong, Orlando, Charleston, Prague, Los Angeles, Las Vegas, and I am...

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Slack vs. Forums: How to Choose

In 1934, American essayist Christopher Morley founded a literary society devoted entirely to Sir Arthur Conan Doyle’s Sherlock Holmes novels. The inaugural meeting occurred at the Christ Cella...

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Image may be NSFW.
Clik here to view.

My Move to ProsperWorks CRM and Feature Requests

As some of you will know, I am a consultant that helps companies build internal and external communities, collaborative workflow, and teams. Like any consultant, I have different leads that I need to...

View Article


Video: Organizational Community Strategy, Innersource, Consulting, and More

I have be honest with you folks, the last few weeks have been crazy with travel. Since the beginning of September I have been to Hong Kong, Orlando, Charleston, Prague, Los Angeles, Las Vegas, and I am...

View Article

Image may be NSFW.
Clik here to view.

Slack vs. Forums: How to Choose

In 1934, American essayist Christopher Morley founded a literary society devoted entirely to Sir Arthur Conan Doyle’s Sherlock Holmes novels. The inaugural meeting occurred at the Christ Cella...

View Article

Image may be NSFW.
Clik here to view.

My Move to ProsperWorks CRM and Feature Requests

As some of you will know, I am a consultant that helps companies build internal and external communities, collaborative workflow, and teams. Like any consultant, I have different leads that I need to...

View Article


Video: Organizational Community Strategy, Innersource, Consulting, and More

I have be honest with you folks, the last few weeks have been crazy with travel. Since the beginning of September I have been to Hong Kong, Orlando, Charleston, Prague, Los Angeles, Las Vegas, and I am...

View Article


Image may be NSFW.
Clik here to view.

Slack vs. Forums: How to Choose

In 1934, American essayist Christopher Morley founded a literary society devoted entirely to Sir Arthur Conan Doyle’s Sherlock Holmes novels. The inaugural meeting occurred at the Christ Cella...

View Article

Image may be NSFW.
Clik here to view.

Perceptions and Methods of Good Customer Service

This week I had a rather frustrating customer experience. Now, in these kinds of situations some folks like to take to their blogs to spew their frustration in the direction of the Internet and feel a...

View Article

Image may be NSFW.
Clik here to view.

My Move to ProsperWorks CRM and Feature Requests

As some of you will know, I am a consultant that helps companies build internal and external communities, collaborative workflow, and teams. Like any consultant, I have different leads that I need to...

View Article

Video: Organizational Community Strategy, Innersource, Consulting, and More

I have be honest with you folks, the last few weeks have been crazy with travel. Since the beginning of September I have been to Hong Kong, Orlando, Charleston, Prague, Los Angeles, Las Vegas, and I am...

View Article

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